Store Policy

Shipping

Once your order has been completed , shipping usually takes up to 5-7 business days to arrive. All orders are shipping with USPS and signature confirmation is REQUIRED. Business days are M-F (Holidays not included)

Please ensure that the address you provided is correct. I will not be held liable for any LOST/STOLEN packages.

LOCAL PICK-UP : For orders from Georgia area's theres a pick up option available based in Lilburn, GA. During checkout please select Pick Up option. For any questions please contact us directly at (770) 873-5367.

Returns

All orders are final. We guarantee that each our customers will be satisfied with their order, as we put your experience as one of our top priorities. As a result, refunds, returns, and exchanges are prohibited. If you have any questions or concerns about your purchase feel free to contact us via email at info@sweetdeluxeco.com

Custom Units

All Made to Order units take up to 14 - 21 BUSINESS DAYS (holidays not included) If you ordered a READY TO SHIP UNIT , allow 1-3 days for your order to process. Please be sure that you are measuring your head correctly before purchasing a unit. Ensure that your braids are FLAT and small enough to get an accurate measurement. I WILL NOT BE HELD LIABLE FOR ANY WRONG MEASUREMENTS PROVIDED, If you need any assistance with measuring please be sure to email me at any time.